Addemar Support Knowledge - How do I manage my Agency Account?

In the My Account section, you can alter the basics of your account.

Here you can:

When you open the section Accounts in the Master environment, you see an overview containing all your active accounts:

Your master account (also called "parent account")
Your active child accounts (also called "customer accounts" or "subaccounts")

The empty slots in the overview indicate the number of child accounts you are allowed to create. Click the icon to create a new account.

Note: The number of accounts you are allowed to create depend on your license.

Figure: Agency master: start page with Accounts overview

For each account, you see the following information:

Name	Full name of the account.
Account login	Short name of the account, used as first element in the account url (http://account.email.addemar.com).
Type	Type of account. Your master account is an Agency Master or a Retail Master, your child accounts are Agency childs or Retail childs. Child accounts of any type can be called Standard too.
Mails sent	Total number of e-mails sent by this account. For the master: total mails sent by this account and its child accounts.
Disabled	An account can be temporarily disabled (Yes).
Valid until	End date of validity of this account.
Created on	Date on which the account was created.

On each account you can perform the following actions:

	Edit properties	Click this icon to edit the properties of this account and its owner.
	Log in as	Click this icon to log in as this account.
	Send note to child account	Click this icon to send a note to this child account.
	Delete account	Click this icon to delete the account. A confirmation will be asked. Attention! Deleting accounts is permanent. All creations, templates, settings and campaign results will be lost.