How do I enable tracking for mailto and/or anchors links in my email client?


To make sure that you can send messages from a mailto link and/or open internal links (anchors) within your own email client follow the next steps:

  1. Go to the 'My account' section and open the Settings folder.
  2. Select Preferences. The preferences dialog opens up. (see screen shot)



  1. Value 'No' for 'Track mailto's in e-mails' makes sure that mailto links within the email are sent from within your own email client.
    Value 'No' for 'Track anchors in e-mails' makes sure that internal links (anchors) are opened within your own email client.
  2. Click 'Save' and 'Exit'.

Careful! From the moment one of these properties is set to 'No', tracking isn't possible any more.
You will still receive an email for mailto's.