To relaunch a mail to the contacts that didn't opened their mail yet you can go through the next steps:
- Go to the evaluation of the mail you want to resend to the contacts that didn't open their mail.
- Click on the 'not opened' number to get the not openers list
- Click on the 'Save as contact group' button and give the new group a name
The next step depends on what you want to do:
Send the same mail again:
- Go to the evaluation section with the campaign items
- Click on the 'relaunch' button
- Select the created contact group in the To section
- Complete the launch wizard
Send an other mail:
Launch a new campaign with the new mail to the created contact group